Responsible Gaming at 3Pati

1. Our Commitment to Responsible Gaming

At 3Pati, we genuinely care about the wellbeing of every player on our platform. We are not just saying that to fill a page — responsible gaming is embedded into how we build our products and train our support team. From the moment you register, you have access to a set of tools designed to keep your gaming experience positive, balanced, and within healthy boundaries.

We recognise that the vast majority of players who enjoy Live Casino, Slots, Sports Betting, Bingo, Fish Games, or any other section of 3Pati do so purely for entertainment — much like watching a PSL match or playing an Esports title online. Our goal is to make sure it stays that way. For anyone who feels their relationship with gaming is becoming complicated, we want to be part of the solution, not the problem.

2. Gaming Should Always Be Entertainment

The most important principle of responsible gaming is simple: only play for fun. Gaming on 3Pati should be treated the same way you would treat any other entertainment expense — similar to a cinema ticket, a restaurant meal, or a cricket match day out. Once you step beyond entertainment and start chasing losses or viewing gaming as a way to earn income, the nature of the activity changes — and not for the better.

Here are a few ground rules that experienced, responsible players follow:

• Set a fixed entertainment budget in PKR before you start — and stick to it regardless of the outcome.
• Never gamble with money you cannot afford to lose, including rent, grocery funds, or money meant for family expenses.
• Do not play when you are emotionally distressed, tired, under financial pressure, or have consumed alcohol.
• Treat any winnings as a bonus, not an expectation. Games are designed with a house edge — no strategy guarantees consistent profit.
• Take regular breaks. A short pause refreshes your judgement and keeps gaming in perspective.
• Keep track of how much time you spend gaming — it is easy to lose track, especially during an exciting PSL or T20 season.

3. Know the Warning Signs

Problem gambling can develop gradually. Many people do not realise things have shifted until the consequences are already noticeable. Being aware of early warning signs makes it much easier to course-correct before things become serious.

Some of the most common signs that gaming may be moving from entertainment into something more problematic include:

• Spending more money on gaming than you originally planned, repeatedly.
• Feeling irritable or anxious when you are not able to play.
• Chasing losses — placing more bets to try and recover money already lost.
• Borrowing money or selling belongings to fund gaming activity.
• Lying to family members or close friends about how much time or money you spend on gaming.
• Neglecting work, studies, or family responsibilities because of gaming sessions.
• Feeling a persistent need to increase the size of your bets to feel the same excitement.
• Making multiple unsuccessful attempts to cut back on gaming but failing to do so.

4. Honest Self-Assessment

Being honest with yourself is the first step. The following questions are designed to help you reflect on your gaming habits. If you answer "yes" to several of these, it may be time to use our responsible gaming tools or seek outside support:

• Do you find yourself thinking about gaming when you are doing something else?
• Have you ever missed an important commitment because of a gaming session?
• Do you keep playing after reaching your planned spending limit, telling yourself "just one more"?
• Have you tried to reduce your gaming but found it harder than expected?
• Have you used money set aside for bills, groceries, or family needs for gaming?
• Do you feel guilty or regretful after a gaming session?
• Has anyone close to you expressed concern about how much you play?
• Do you play to escape from stress, loneliness, or personal problems?

5. Tools & Controls Available to You

3Pati gives every registered player direct access to a set of responsible gaming controls from within their account settings. These tools are there for you to use whenever you feel you need them — no approval required, no waiting period for activation.

6. Setting Deposit & Spend Limits

One of the most practical steps you can take is setting a deposit limit that matches your actual entertainment budget — before emotions or in-the-moment excitement can influence your decisions. Think of it like deciding how much you are comfortable spending on a cricket match outing: you decide beforehand, and you do not go beyond it.

Here is how to think about setting a sensible limit in PKR:

• Start by listing your monthly household income and fixed expenses — rent, utilities, groceries, transport, family commitments.
• From what remains, identify a small, comfortable portion you are happy to allocate to entertainment — just as you would for streaming services, outings, or other leisure activities.
• Set that amount as your monthly deposit limit on 3Pati. You can always reduce it at any time; increases take longer to process to prevent impulsive decisions.
• Review your limit every few months and adjust it honestly based on your actual financial situation.

Remember: a lower deposit limit is never something to be embarrassed about. Many of our most long-term, satisfied players set conservative limits and simply enjoy the games at a relaxed pace — often during a T20 match or a weekend Bingo session, purely for the fun of it.

7. Self-Exclusion

Self-exclusion is a firm commitment you make to yourself — and we honour it completely on our end. When you activate self-exclusion on 3Pati, your account is immediately restricted. You will not be able to log in, deposit funds, or place any bets for the full duration of your chosen exclusion period.

What happens during self-exclusion:

• Your account is locked and inaccessible for the chosen period.
• Any promotional or marketing communications from 3Pati are suspended for the duration.
• Winnings from pending bets placed before exclusion are processed as normal and can be withdrawn.
• The exclusion period cannot be shortened once activated — this is intentional, to protect you during a vulnerable period.

Choosing the right exclusion period:

You can choose a short cool-off (24 hours to 30 days) if you simply need a breather, or a longer self-exclusion (3 months, 6 months, 1 year, or indefinite) if you feel you need more serious distance from gaming. Indefinite exclusions can only be lifted after a mandatory minimum period and a formal review request.

To activate self-exclusion, visit the Responsible Gaming section in your account settings or contact our support team via the in-platform chat. Our team will never try to talk you out of it or delay the process.

8. Protecting Minors

3Pati is strictly for adults aged 18 and above. We take this seriously. During registration, age verification is required and accounts suspected of being operated by minors are suspended pending investigation.

If you share a device with younger family members, we strongly recommend:

• Always logging out of your 3Pati account when you are done playing.
• Using a strong, unique password that you do not share with anyone in your household.
• Enabling device-level parental controls or PIN-locking apps on shared phones or tablets.
• Talking openly with teenagers in your home about the adult nature of gaming platforms and why they are age-restricted.

9. Getting Support

You do not have to deal with gaming concerns on your own. Whether you are looking for a quiet conversation, practical advice, or structured support, reaching out is always the right move. Our customer support team is available around the clock through the in-platform live chat and can connect you with the responsible gaming tools you need.

Beyond 3Pati, speaking to a trusted family member, a friend, or a community counsellor can make a real difference. Many people find that simply being honest with someone close to them — about the time or money they have been spending on gaming — helps them regain perspective and make healthier choices.

Our FAQ page also covers common questions about account limits, self-exclusion, and how our responsible gaming tools work in practice. If you have a question that is not answered there, our support team is ready to help.

For any formal responsible gaming request — including self-exclusion activation, account closure, or limit adjustments — please use the in-platform support system to ensure your request is handled securely and linked to the correct account.